Support That
Stays With You

Multiple ways to reach us, quick answers when you need them, and a managed care layer for teams that want more.

Our products

Ignite Core

Snap Vault

Phoenix DR

Aura Desktop

Premium Support

Onboarding & P2V Migration

How to get support?

Multiple Channels

Reach us by email, phone, or AI-enabled WhatsApp chat

Instant Answers

AI-enabled WhatsApp handles common queries

Ticket Tracking

Track the status of your requests through WhatsApp, so you're informed at every step.

Knowledgeable Team

Trained professionals draw on an extensive knowledge base for accurate answers to complex issues.

Premium support

For a defined SLA across your whole environment ticket allowances, 24×7 response for critical incidents, and proactive care that scales see Premium Support.

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Frequently asked questions

Everything you need to know about IntCloud

Still have a questions in mind? contact us directly!

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How is IntCloud billed?
What's included in Premium Support?
How is IntCloud billed?
Are there pre-built layouts included?
Can I use this template for multiple projects?
Where is my data hosted?
Can you migrate our existing servers?
How often is the template updated?
Is the template optimized for SEO?
Can I integrate third-party services?

Questions about security or compliance?

Tell us what you're running today and we'll map it to the right products and support.

Talk to our team
Request a quote